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POLICIES & BALLOON CARE (Required)

• Delivery is available for all balloon arrangements & décor. Same-day delivery is available for non-customized helium bouquets only (based on availability).
  
  • If you need same-day customized items, you must contact us directly to see if we can accommodate. Rush fees will apply for rushed items.
• BYOB (Bring Your Own Balloons) is available. For faster pickup, please drop off balloons at least 24 hours in advance. Pickup is available for select items.
• We are not responsible for balloons popping during inflation and we do not guarantee balloons purchased outside our facility.
• Float time is not guaranteed and may vary by environment and handling.
• Balloons purchased from our shop receive a special treatment prior to inflation for improved durability (included with bouquet orders).
• With proper care, balloons typically float 24–48 hours. Avoid leaving balloons in a car longer than 20 minutes and keep away from AC/heaters (room temp is best).
• For safety/environment: no balloon releases encouraged. Balloons are biodegradable. Please inform us of latex allergies. Children must be supervised (choking hazard).
• We may apply balloon shine to some arrangements. It’s non-toxic but can be slippery and may stain surfaces. If you want to opt out, tell us immediately.